Communication Style and When to Use It
Have you read "The 5 Love Languages"? Don't worry, I'm not going to get all touchy feely in this post. But what this book highlights is...
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Email Communication (the good, the bad and how to change yours)
Sally, Please send me the On-Time Shipping Report with your findings ASAP. That's literally what I used to send people! Doesn't that...
Story Time (and how it improved a client relationship)
I remember as a kid loving story time whether it be at the library where we sat in a painted castle made out of cardboard or in my...
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